Termeni de utilizare

General Terms and Conditions of Sale - FixoMania

Article 1 – Purpose - Definition

1.1 These general conditions are intended to define the rights and obligations of the company ALPHASPHERE LLC, registered at Companies House under number 16315937, located at RM 509, 5/F THE CLOUD 111, TUNG CHAU ST TAI KOK TSUI, HONG KONG, hereinafter referred to as the "MARKETPLACE".

1.2 Only the particular conditions expressed on the front, these general conditions, and the commercial code govern the conditions of sale of the products and services of the "marketplace". These shall prevail over any contrary clause included in purchase orders or CLIENT documents.

1.3 The "marketplace" is a virtual space where third parties offer various products to users in different countries around the world.

1.4 A third party may be a legal or natural person who offers products to users through the platform and different environments.

1.5 Environments include the various web addresses where the logo or name of the "marketplace" is found.

Article 2 – Application

2.1 These general conditions apply to orders and purchases of products made through the platform.

2.2 Any customer who places an order for a product offered by a seller accepts the applicability of these general conditions.

2.3 Any exception or modification to these conditions must be made in writing.

2.4 These general conditions apply to both consumers and professionals.

2.5 The application of VAT is the sole responsibility of the seller and the consumer. The "marketplace" is not responsible for any non-compliance related to the tax regulations of different countries.

Article 3 – Customer Contact

3.1 The customer must be at least 18 years old.

3.2 The customer may be contacted by email.

3.3 The customer acknowledges that the "marketplace" acts solely as an intermediary between a manufacturer and the customer.

3.4 The customer is responsible for the accuracy of the data they provide.

Article 4 – Third-Party Offers

4.1 The "marketplace" acts as a commercial agent of the seller. The customer acknowledges that the purchase contract is made between the customer and the seller.

4.2 For any enquiry or claim related to products, the customer must contact the platform, which will provide the address for the return of the defective or non-conforming product.

Article 5 – Order and Delivery

5.1 A customer may place an order through the platform's standard process.

5.2 The customer may receive an invoice directly from the seller.

5.3 Ownership of delivered items is transferred to the customer only once payment has been completed.

Article 6 – Refund and Payment

6.1 The customer must pay the price of the purchased products to the seller through the platform.

6.2 Under no circumstances shall the "marketplace" be held liable for delivery delays due to force majeure.

Article 7 – Seller Purchase Conditions

7.1 By purchasing a product, the customer accepts the terms and conditions of the corresponding sellers.

Article 8 – Information and Data Use

8.1 The customer is responsible for checking their email to receive important communications from the "marketplace".

8.2 The customer agrees that an evaluation system is part of the sales process.

Article 9 – Miscellaneous

9.1 The "marketplace" has the right to limit or block orders based on the customer's commercial history.

9.2 The "marketplace" is not responsible for VAT-related disputes between the seller and the buyer.

Article 10 – Severability Clause

10.1 If any provision is found to be invalid, the remaining provisions shall remain in force.

Article 11 – Force Majeure

11.1 The "marketplace", the seller, or the carrier shall not be held liable for delays caused by force majeure.

Article 12 – Applicable Law and Jurisdiction

12.1 These conditions are governed by the laws of England. Any dispute shall be resolved exclusively in the courts of London.